FAQs

Purely Pristine Services LLC

Have a commercial cleaning, disinfection service, or pressure washing-related question? We have the answer. Check out these FAQs and call or text Purely Pristine Services LLC today for more information!

  • Do you use eco-friendly cleaning products?

    We prioritize the use of environmentally friendly cleaning solutions whenever possible. While certain cleaning tasks may require stronger products, our company consistently opts for eco-friendly alternatives when available and suitable for the job at hand.

  • Do I need to purchase supplies?

    Our janitorial service provides all necessary cleaning equipment and products required for thorough facility maintenance. However, we recommend keeping basic cleaning items such as a mop, bucket, and sanitizer on-site for addressing unexpected spills or messes between our scheduled visits.

  • Do I need to do anything before you arrive?

    Prior to our initial visit, we will provide clear instructions regarding any preparations needed on your part. Our focus on effective communication ensures that you are well-informed about the cleaning process and any requirements beforehand.

  • Is Purely Pristine Services LLC licensed and insured?

    Purely Pristine Services operates as a fully licensed business and carries comprehensive liability insurance for your peace of mind.

  • Do I have to be present for cleaning services?

    Your presence is not required during the cleaning service, provided we have been granted the necessary access to the areas that require cleaning. We ensure all access details are discussed and arranged with our customers before commencing services.

  • Do you conduct background checks on your employees?

    We implement a thorough vetting process for all our employees, which includes background checks. Additionally, we provide comprehensive training to ensure our staff meets the high standards expected in our industry and represents our company professionally.

  • Will I have the same cleaner every time?

    While we strive for consistency, it may not always be possible to assign the same cleaning personnel for every visit. However, our entire staff is highly trained and experienced in adapting to various cleaning environments, ensuring consistent quality regardless of the specific cleaner assigned.

  • How do I get started?

    The process begins with a comprehensive cleaning consultation. To arrange this initial meeting, please contact our office. We look forward to discussing your specific cleaning needs and how we can best serve you.